Every seller must complete the required store policy information before publishing. Existing stores that predate this requirement are prompted to complete it on their next seller visit.
Open Store settings for the active business and complete terms and conditions, returns and refunds, privacy, fulfilment or delivery, and business contact details. Luna can create a first draft from the store and business facts, but the seller must review and accept every statement before saving. Generated text is not legal advice and should be adapted to the business, products and local obligations.
Published policies appear in the storefront footer so buyers can review them before checkout. A missing or incomplete required policy prevents publication, but does not delete a draft store or its catalogue.